Best Customer Service

With hundreds of five star reviews and recipient of Best Customer Service in Huntsville Award two consecutive years in a row, it’s easy to see why we are leading the pack in the pet boarding industry! View our hundreds of PAWesome reviews below. Want to review your an host? Go their profile page.

Petz Pack Business Reviews
Comments Rating 5 (181 reviews)

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181 Replies to “Reviews”

  1. Uncle Paul is what we call him!

    We all just love the care and attention Paul gives to our fur baby..he treats her like family! Our goldendoodle can be very anxious especially around new people and pets and Paul eased her right into his home at our first visit. He was the 3rd person with in-home boarding that we met with (other 2 were with another company) and we loved the info he provided about the care given. We could tell he loves what he does and that makes a big difference! GiGi loves going there and we feel comfortable leaving her there.. in fact she always comes home extra spoiled by Uncle Paul!

  2. Thanks Cassie!

    We left our two girls with Cassie for the weekend. She kept us informed, really took the time to get to know our pups, and went out of her way to make their stay amazing. It’s nice to be able to travel without worrying about how the dogs are doing or if they need anything!

  3. Courtney @ Bankhead is Awesome

    We love that we can go away and rest assured our Jaxson will be loved and cared for just as if he were home with us. We have an anxious pup and Courtney works well with taking care of his needs. We love the updates we get assuring us he is happy and having a good time. We would and HAVE recommended Courtney to others.

  4. Alice C.

    It is always a comfort to leave my dogs at the Willows when I have to travel. I know they are in good hands, and they love it there. I live in the same neighborhood and every time we get near their house, my pups get excited and try to pull me there. THAT is testimony enough!

  5. Alice Gernon Correa

    I’ve boarded my Girlie (rat terrier/Chihuahua mix) with Shannan and her family at The Willows location a few times, and would recommend them to anyone with a small dog. Shannan takes the time to go over any special needs (or unique quirks) that your dog may have. Their little chihuahua Lucy is a perfect playmate. Girlie can’t wait to get out of the car when we arrive at their house and immediately runs in looking for Lucy. Knowing that she is folded into the family as one of their own gives me huge comfort when I have to travel. I can’t imagine ever boarding Girlie at a kennel again – this so much better. Thanks Petz Pack!

  6. Lisa Maddox

    We loved our first experience with Petz Pack at The Willows with Shannan and her family! We’ve always used the main location but they were booked when a family emergency arose. Shannan sent multiple pictures per day and answered all of my questions right away! Our pup really enjoyed her time there and we wouldn’t hesitate to use this location again!!!

  7. Jackie Barnett

    My dog recently stayed with Shannan. She took great care of him! He is scared of storms and it rained while I was away but she did an awesome job of calming him. I especially enjoyed the picture updates that let me know he was having a good time. Highly recommend!

  8. Lorraine Hill

    We had a great experience with Petz Pack. Shannan and her family at The Willows location did a wonderful job taking care of our dog, Sammy. It was so comforting to know that he would be treated like a member of their family instead of being stuck in a crate all day. He got to eat at the same times that he usually does, play in their backyard, and go on a couple of walks. Since Sammy is intimidated by big dogs, I was very glad that Shannan only takes small and medium size dogs

  9. Tanya Garcia-Jones

    We had to go out of town for 8 days and didnt know where to leave our little boy Otis. He has never been crated and I prefer to keep it that way. I found Petz Pack online and selected the Willows Pack. Shannan was amazing, she sent up daily pictures and updates on our boy. He was so happy to have dogs to play with and someone to give him love when we were out. We will definitely use them again.

  10. Alice C.

    It is always a comfort to leave my dogs at the Willows when I have to travel. I know they are in good hands, and they love it there. I live in the same neighborhood and every time we get near their house, my pups get excited and try to pull me there. THAT is testimony enough!

  11. Debra Donovan

    We are so grateful to Shannan and her family for looking after Watson. He was so happy when I picked him up. I looked forward to the daily picture, thanks. The personal attention, care and concern for his well being were so evident. I hope to be able to leave Watson with them again

  12. Kellye Templeton

    “Shannan was great!!
    She was very flexible and easy to get in touch with.
    My pup immediately liked her and he even seemed sad when it was time for him to come home!”

  13. Melanie Aldridge

    Buddy loves the Willows and playing with Lucy (secretly has crush on her I think!) Eli is Buddy’s favorite child and Shannen and Kyle are so kind and professional. We always know that Buddy is having a happy day! And now some of Buddy’s doggy friends are part of the Petz Pack – we are so excited!

  14. Jean-Luc Burhop

    Harvest Glen was fantastic. When they gave updates they would mention personality traits in my dogs they would only know if they were actively playing with my dogs. One of my dogs has issues with anxiety and they worked very hard to make her feel relaxed. My wife and I were really stressed leaving our dogs for 2 weeks but after a few days at Harvest Glen we realized our dogs were in good hands.

  15. Marcey Cathey

    We LOVE Renai and Christie and so does Sadi!! I appreciate that they take such good care of Sadi. They have helped Ms. Sadi not be so crazy around big dogs. Sadi now goes into there house like its her home away from home.

  16. Josh Yarborough

    We left our Goldendoodle for a couple of days and it was great! Renai was great and helped to ease our nerves about leaving our fur baby behind. We were able to see photos of him playing and getting spoiled everyday we were gone, which was great for us. The back yard was HUGE and I know Finn enjoying running and playing all day. We highly recommend the service and Finn will be returning for a stay anytime we will be out of town!

  17. Andrea Tremblay

    Our Lily and Samford had a great time at the Harvest Glen Pack. Renai made sure that our special girl Lily was comfortable and at home during her long weekend stay. Samford had fun playing hard the entire weekend. Awesome backyard for the pups and lots of toys to keep them entertained. Thanks for making our pups part of your pack family!

  18. KC Schmidt

    I went out of town for a week and needed a place for my Cur and Beagle. I didn’t want to subject them to the traditional kennel environment. Jennifer’s home turned out to be the ideal place for them. She sent picture updates and I could see they were being well cared for. She even sent me a picture collage! AND, she even made a Christmas video!!! If you have any doubts: Don’t. Jennifer goes above and beyond the call of duty. It’s Bindi and Ellie’s home away from home. Thank you, Jennifer and to the Hazuga family… and Reagan, too.

  19. Amy M

    Our furry family member had a great time staying at the Victoria Pack location. Jennifer took great care of our dog. We enjoyed the daily pictures posted online. We will definitely be back.

  20. Kim Geiger

    We love her because Winston loves it there. She loves our boy as much as us and i know he’s well loved and taken care of . And her kids are great with him too!!

  21. Mary hughes

    “Jennifer always takes good care of Molly. It is great to have a location so close to us. Nice not to have to drive 20 minutes to a location anymore.
    Molly always has a blast and we know she is loved while she is there. Jen has been very flexible with drop off and pick up Times. We have had to change them several times. “

  22. Brent Hill

    Shannan and Kyle did a great job preparing me for Mackie’s first time stay by reminding me to bring one of my tee shirts as well as favorite play toys. Their spacious fenced in back yard was heaven for our Aussie’s need to exercise. The bath was an added plus because I didn’t have to try out several places because I knew Mac would be comfortable with Shannan. Mackie already wants to go back!

  23. Emma Cayse

    We absolutely love leaving our greyhounds with Erin – we always know the dogs are in great hands. Erin sends us updates while we’re away, and we can see that the dogs are happy with plenty of room to run!

  24. Gim George

    Shannon was great! She was so inviting to our Bella. Everyday she provided updates tk us on how she was doing. Never felt like our dog wasn’t loved and cared for. A great experience with some great people. Thank you!

  25. Sally Carbaugh

    We couldn’t be happier with our Petz Pack experience! As pet parents, we were a little (okay a lot) anxious about boarding Maddie for the first time. We visited several kennels before making our decision to go with Petz Pack . While the other kennels were well rated and perfectly adequate, we felt like we’d be leaving Maddie in jail. We’re thrilled that we found Petz Pack ! Mike was meticulous about details of Maddie’s habits to make her stay a good one. The home environment was perfect, she made new puppy friends and came home and happy girl. We highly recommend Petz Pack !

  26. Janna Stone

    Thank you for providing excellent care to Cosmo. The daily texts and pictures reassured me that he was well cared for and having fun. Erin took extra steps to encourage Cosmo to eat well. That was much appreciated! I loved knowing that Cosmo was having fun playing with Erin’s dogs and with other visitors at her house. I think Cosmo loved the Ferguson’s and they loved him!

  27. Joe Martin

    So we have a Goldendoodle. I’m not sure if you are aware of this magical breed, but they can NOT be left in the hands of amateurs. Placed into the wrong hands they can begin picking up bad habits like barking, digging, and smoking. Thankfully, Erin in the south Huntsville location is excellent! We can leave Benny with her and not feel the least stressed out. The process is streamlined, super easy, and at a very fair price. Thank you Petz Carlton!

  28. Susan Morley

    We feel so comfortable leaving our dogs here. I know they are being treated great because the dogs get so excited when we take them! And love getting the texts everyday with pictures. Couldn’t be a better experience!

  29. Paul Huggins

    Paul takes the time needed to make sure each of my dogs (who are very different in personalities) has what they want and need to have a great visit. He teaches my enthusiastic puppy and he comes home more disciplined than when he left which is great. He allows my older dog alone time when needed since she is not really up for “dog play” all day, everyday. My puppy loves to play with the other dogs that Paul has at his house! He sends precious videos and pictures throughout our time away from our furry family. Highly recommend Paul for your dog caring needs. My dogs look forward to the next time they visit with Paul! Thank you Petz Pack for taking care of our dogs so we can relax during our time away from home.

  30. Great and Consistent Service

    Petz Pack has been loving on my dogs for over 3 years. We have left them with many different hosts and each time we get great, consistent service. I have no doubt that my fur babies are being loved on and treated just the way we do at home. My dogs are over the moon excited every time we pull up to the host’s house. They know they are going to have the best doggie vacation ever. I will never board in a kennel again.
    Word to the wise, book holidays early! Spots go fast!

  31. Bill Young

    I’ve had the opportunity to have Pumpkin spend time with two different PC families – both have been incredible experiences. She gets SO EXCITED when we arrive in the driveway, and both families have always been great about keeping me updated with pictures of her adventures. It gives me such tremendous peace of mind.

  32. Catherine Greenwell

    Erin is awesome! She is the only person Braxton has ever stayed with besides friends and family. He squeaks when he gets there, so I know he is excited! When he walks in her house he doesn’t even look back for me ha I love the daily pictures!

  33. Jack D.

    Paul has been a wonderful sitter for my dog Butter. I have a big lab mix who can be a little skittish around new situations and people. Paul quickly saw how to gain my dog’s trust and now Butter is excited to go spend the day and play with the other dogs. Paul takes Butter to the dog park and on hikes and Butter always comes home happy and calm. I would definitely recommend Paul to anyone looking for someone to watch their dog.

  34. Kathy lever

    Courtney is amazing. She instantly made me feel comfortable in leaving Riley with her. When we picked Riley up after her stay with Courtney our puppy looked great! She was excited to see us but equally happy to get that last bit of love from Courtney. Have already booked her next stay.

  35. Patty H.

    Paul is excellent. I would not hesitate to recommend him and have already recommended him to several of my friends. He made me and my dogs feel comfortable and at ease beginning with the meet and greet and throughout their stay with Paul. He sent videos and pictures every day, carried the dogs to the dog park, and also to the Natural trail. He treated my dogs like they were his own.
    You will not be disappointed if you choose Paul to take care of dogs.

  36. Michael Whitley

    I would recommend Courtney and Petz Pack to anyone looking for great pet care!
    I highly recommend Courtney! Throughout my entire experience she was very professional and caring. I couldn’t think of anyone better to care for my dog. Courtney has a great home with plenty of room and provides top notch care with daily updates and photos. I would recommend Courtney and Petz Pack to anyone looking for great pet care!

  37. Susan Morley

    Wonderful backyard for play time and super clean house for inside play (my dogs probably messed it up).
    I strongly recommend Courtney Lee at the Bankhead location. Wonderful backyard for play time and super clean house for inside play (my dogs probably messed it up). She is the best at sending photos and videos every day. I think Emma and Luke had an absolute ball and we will definitely use her again!

  38. Buff Gibbons

    Hi! We boarded our Schnorkie (Schnauzer/Yorkie mix) with Erin Ferguson for 10 days. As an overprotective Mom, I was concerned for the first few days…but Bentley had a wonderful time. Erin’s family includes two pet savvy daughters who spent lots of time with Bentley. She also has several canine members in her family and they kept Bentley entertained as well! I received posts every day and could see what a fun time Bentley had!!! It is great to know that we have a wonderful pet sitter just down the road! Thanks Erin!

  39. Kathy Finn

    They are treated like royalty at Courtney’s – sleeping in bed, playing all day.
    It’s obvious when you first meet them that Courtney and Patrick love ❤️ animals. I mostly leave my pups for daycare, but recently left them with Courtney for 2 nights. Normally, I would not be able to enjoy my time away because I would be so worried about my fur babies. They love human interaction and would not be happy in a kennel. They are treated like royalty at Courtney’s – sleeping in bed, playing all day. Courtney even bathed them (after checking with us) before we picked them up. So so nice. Although I am a little insecure that they like her more than us, lol, it’s just makes going away a lot easier. I may even plan a longer vacation, which I have hesitated doing since I had the dogs, and not worry about anything. I know they will be in good hands with the utmost care and love. Thanks so much Courtney and Patrick

  40. Kelly Pardew

    Courtney is fantastic! Our pups have stayed with her on two different occasions. The first was for a long weekend but the second was a 16 day family vacation. She has a clear understanding of dog behavior and quickly made our pups feel comfortable. I was so worried about leaving them for such a long time but her daily pictures, videos, and texts were tremendously reassuring! My dogs were clearly happy to see her on our return visit. We will always book with her in the future and recommend her to our friends!

  41. Wade Brewton

    “Tatiana and Josh were so great with Summer. This was her first time at Petz Pack and we were a bit nervous. Well, she had a wonderful time during her stay. I don’t know if it was the bacon flavored bubbles, the ice cream treats, or just good company but she was so happy when we picked her up. We can’t say enough good things about the entire experience and we will definitely use the Petz Pack again. Thanks Tatiana.

  42. Ann Tracey

    I had the greatest experience leaving my Australian Shepherd Griff with Tatiana and Mike! Tatiana was flexible with both my drop off and pick up time and she went above and beyond to let me know that Griff was having a good time at her house. I received daily pictures of Griff enjoying walks, yummy treats, and play time. When I went to pick Griff up Tatiana had washed his bedding and wiped out his crate! It was exceptional service and Griff can’t wait to go back 🙂

  43. Amy Daniels

    Many thanks to Tatiana and Josh for taking such good care of Griffin, Jasper, and Olive while we were away. It was so comforting to know that my pups were being taken care of and loved as much as I love them. The daily updates were wonderful, and seeing how happy the pups were, and how much fun they were having truly allowed me to relax and enjoy the vacation instead of constantly worrying if they were being taken care of. So thankful for the referral to Petz Pack. I can’t say enough good things about the service, especially Tatiana and Josh. We’ll be back!

  44. Danny Dirscherl

    We LOVE Courtney and how she takes care of our lit’l boy Ovie. The pictures we receive daily are wonderful and heart felt. We know he is in good loving hands when we are out of town. Thank you Courtney and Petz Pack!

  45. Brittany

    “Our two dogs had a wonderful weekend! It was important for us to find a place where our dogs would get to run around and socialize with other dogs, and we found just that! Tatiana treated them like her own. She was very professional, attentive, responsive, and easy to work with! We loved seeing the pictures of our pups and updates on the Petz-Pack Facebook page! Tatiana also sent little sweet potato treats home with our dogs. It was such a thoughtful gesture and they loved them! We were more than satisfied with our Petz-Pack experience, and I think our pups would agree! We were able to enjoy our weekend, knowing our dogs were in great hands and receiving the best care. Thank you Tatiana & Joshua!

    I can’t recommend The Petz-Pack and Tatiana enough! We will only use Petz-Pack for our boarding needs from now on. “

  46. Linda Paladino

    We love Courtney and Patrick. They are so caring and loving to our little Shih Tzu Greta. She makes her feel safe and comfortable in her home. So when we have to leave her we miss her but we no longer worry about her.

  47. Jessica Depew

    We were very nervous about leaving Sunshine for a week, but she ended up having the best time! Courtney at Carrington helped us to feel at ease right away. There were other dogs for Sunshine to play with while we were gone, and Courtney even sent us a few pictures. Sunshine was able to keep all of her familiar items from home (crate, bedding, etc) as well. It was nice to have someone I could easily get in touch with to get updates. I will definitely be using Petz Pack in the future!

  48. Tina Leach-Williams

    “Tatiana and Josh at Lanier Lakes have been wonderful. They have made my untameable hooligan schnauzers love them. They get lots of attention, room to run around, and tasty treats. And I get lots and lots of updates and pictures of calm and happy pups to ease my overprotective puppy momma tendencies.

    My Tripper is a highly anxious dog, but he’s always seemed very comfortable with them. I highly recommend them.”

  49. Amber C.

    We left our Khaleesi with Tatiana and Josh, our first time both being away from her. Khaleesi had an amazing time, and Tatiana always kept us updated with pictures of our smiling pup. It was very reassuring to know that Khaleesi was with a couple who truly love animals and was just as spoiled with Tatiana and Josh, possibly more, as she is at home. Thank you!

  50. Amy Evans

    Tatiana was incredible!! We just moved to Huntsville and worried about going out of town so soon. She sent me daily updates on all of the fun Elle was having. She truly made me feel like she loved my dog like her own.

  51. Pamala Hattaway

    Courtney kept my two dogs in December for the first time, and I couldn’t be happier with the experience. Like many pet parents, I am very protective of my children and was nervous about leaving them with someone new. One of my dogs is deaf and the other is a puppy who can be a handful, to say the least. Courtney kept in contact with me throughout my trip. She sent pictures and videos and I could immediately see that my dogs were happy and being well taken care of. I was able to focus on the task I needed to accomplish while out of town, without worrying about their well being. Thank you Courtney, for taking such good care of the little crazy loves of my life!

  52. Lindsey Lilly-Grinstead

    “I discovered Petz Pack over a year ago and after this most recent experience, I will never board my dogs anywhere else. My husband had to have emergency surgery last week and when I emailed the owner in a panic to see if I could get a last minute reservation, Melissa called me within minutes to reassure me that everything would be taken care of and I heard from Courtney Lee at Bankhead shortly thereafter. Courtney is amazing and I can tell from the daily updates that my pups are having a blast while being well cared for. It has been a tremendous burden off my mind to know that I have an amazing resource such as Petz Pack to care for our much-loved four-legged family members when an emergency arises. Thank you Courtney and Melissa!”

  53. Patsy Hoffman

    Charley spent 3 nights recently with Courtney at Bankhead. Since this was Charley’s first time to stay overnight at this location, we were wondering how she was getting along. No worries because Courtney was just wonderful about keeping us up to date on Charley’s activities by sending messages, photos and videos each day. Thank you, Courtney, for taking such good care of Charley!

  54. Bill Young

    I’ve used Petz Pack for years – with three different hosts – each has been fantastic, but there is something truly special about Courtney. My dog, Pumpkin, bounds into Courtney’s house is so very, very happy to be with her. Courtney kept me updated on my trip with multiple photos and videos – it was such a comforting experience. I just can’t say enough good things about Petz Pack and Courtney.

  55. Linda Paladino

    We had the best experience with Courtney and felt very comfortable knowing our Shitzu would be well cared for. Courtney was wonderful and we will be leaving her there again. Thanks for Petz Pack where our furry family members can stay in an actual home rather than a kennel.

  56. Mary Occhipinti

    We take our puppy, OllyPop to see Courtney/Bankhead on a regular basis. No fear at all leaving him! He gets so excited when he knows he’s going to see her! We love that she sends videos and updates every day and truly cares about him. I’m sure the other locations Are also good, but I absolutely love every experience we’ve ever had at Bankhead!

  57. Cindy Hauer

    Asta, Nikki, and Willy are a handful! They’re the lights of my life, and Courtney is wonderful with them. She’s attentive, has taken the time to get to know them, and is so good to them. They love her, and are always delighted to go to stay with her. It’s total peace of mind, for me. Thank you, Courtney!

  58. Corrinne Bennett

    “Adam and Tina recently cared for our family member “”Annie””. She received such loving care. I was so upset about leaving her because she is very small, only 5 lbs. We were gone nearly 2 weeks. Not only did they make us feel comfortable about Annie they posted photos of her. They are the best! They will be our home away from home for “”Annie”” any time we can’t take her with us. They know about dogs and know how to handle their needs. “

  59. Christina Green

    I’m so glad a friend recommended Petz Pack! Our dogs are our babies and leaving them to go out of town has always been difficult. They are both recuses that came from hard situations, and were definitely not up to being boarded. Our only option was to stay home or hire someone to walk them a few times a day. Finding Courtney with Petz Pack has solved all that, because they are loved and cared in a home environment the entire time we are gone, and get to play all day. She is great about giving them TLC and sending pictures of them while we are gone. A win-win that makes this crazy dog lady a lot less anxious about leaving her pups! 😉

  60. Tammy Thibault

    Our dog, Atticus Finch, had a fantastic, fun-filled vacation of his own at the English Village with Adam and Tina!! It was a huge relief for me to know that my BABY was in very capable hands with Adam and his right hand, Sushi! 🙂 My pup is very energetic and he had lots of friends to romp and play with, and he even had a bath and nail clip before coming home! Adam sent us photos frequently and it made all the difference in the world to know that our baby was enjoying himself so much!! Adam also provided us with many tips on foods, leash training, even how to make my little stinker smell extra fresh and clean!!! Thanks, Petz Pack, Adam and Tina!!

  61. Taby R.

    I heard about Petz Pack from a friend who raved about how much her dog loved going to spend time with Tatiana. I scheduled a meet and greet time with Tatiana and she put me at ease from the first moment we met. Our dog just finished his first stay at Tatiana’s; we are so pleased with the care given him! He even came home with homemade treats!

  62. Megan Vossel

    Tatiana & Josh of Lanier Lakes were fantastic! They took great care of our dog while we were away for 12 days. Their service & care went above & beyond any other boarding facility in town. They were prompt with communication, sent pictures of our dog daily during her stay, & even sent her home with homemade doggie treats. Our pup had so much fun, she was sad to leave. She enjoyed her vacation just as much as us! I highly recommend Petz Pack at Lanier Lakes.

  63. Erin Olander

    Tatiana and Josh are great! They took such good care of my dog while I was out of town. I returned home to a very happy puppy! She was well socialized during her stay with them, and she got to play so much that she fell asleep almost immediately after I brought her home. I know she had a great time, and I will definitely be taking her there again. Thanks again, guys!

  64. Jennifer L.

    Leaving Taz for a week was super hard. But I was very pleased meeting Tatiana for the 1st time. She is very thorough in her meet and greets. Taz was treated beyond wonderful. To be loved, played with, held and given such wonderful care and attention put me at ease for his stay and my time away. She is great about sending pictures and texts to let you know how your pet is. Wonderful home away from home for my baby!! He will be back!! Perfect!!! No one should ever use a vet boarding service with hosts like Petz Pack available!!! Try them!!

  65. Patsy Hoffman

    “When Charley hears that she’s going to spend the day (or sleepover) with Courtney at Bankhead her little stub of a tail starts to wagging and just won’t stop! She’s always so excited because she knows she’s going to get lots and lots of love and attention. We receive photos and videos almost every day showing all the fun she’s having, especially chasing bubbles. I used to feel guilty whenever I had to board Charley at the vet’s office even though we reserved one of the special themed rooms. That’s a thing of the past and has been for three years. Charley has stayed at other Petz Pack locations and has had great care at all of them — but Bankhead is so special, the next best thing to home, maybe even better. Thank you, Courtney, for giving Charley so much love! It’s obvious how much you care for all the furry babies you watch over.”

  66. Joan A Dempsey

    I have lots of good things to say about Courtney Lee (Bankhead Place). My two dogs have been happy to see Courtney, come home happy and look engaged and happy in the photos and clips Courtney sends out. She has been a great ‘home away from home’! Her fenced yard is huge with lots of room to run with shade and sun and everything is super clean.

  67. Susan Morley

    Not only do I love the boarding at Bankhead but the dogs jump out of the car and run to the door for daycare! They love being with Courtney and her dogs!!

  68. Jess Nuckols

    Courtney does an amazing job with our pups while we are gone. She always keeps us updated, and we love knowing how well they are taken care of when we are gone.

  69. Amy Boller Burgos

    My pups Brutus Maximus and Pookie Jenkins has stayed with Katelyn in 5Points and Courtney in Bankhead. I love having a worry free vacation knowing that they are well cared for and loved. I love the pictures and I feel like they enjoy my pups as much as I do. Both Katelyn and Courtney go above and beyond and I love that!

  70. Billie Sue

    We left our 2-year old yorkie, Matty, with Courtney for three nights. We were concerned initially because he would be around larger dogs. The daily photos we received put us at ease and allowed us to enjoy a vacation with family. We feel like Courtney gave him the love and special attention that he gets from us. We won’t hesitate to call her again.

  71. Denise P.

    Paul was wonderful with our shy little Lizzy and it was clear she was comfortable and loved during her stay. I would definitely recommend Paul for your fur baby sitting needs.

  72. Linda Paladino

    “I met Courtney a week or so before we left our Shitzu Greta with her. I was very impressed by her enthusiasm and her home and personality. She seemed like a very sweet and caring person and I immediately felt comfortable with her and felt sure Greta would be in good hands with her in her home.

    We only needed her for one night and even though leaving Greta was like leaving my child, I felt good about it at the time. She sent videos and pictures during our time away and though Greta is a very nervous dog she seemed very comfortable in the videos. Courtney was quick to answer when I inquired as to how she was doing. Probably too many times for a short stay. But it helped feel good about leaving her.
    We will definitely be using her to care for Greta again. Now that we have found someone who will care for her as we do, we can travel more and feel good about where she is . I highly recommend Courtney at Bankhead. “

  73. Shannon N.

    Paul was amazing with my girls. They walked, played and went to the park. I felt very secure leaving my babies with him. Would definitely recommend and rebook w Paul. Look no further!!

  74. Karen H.

    Paul has kept my Greta many times while I’ve gone on family vacations. Most times he has had her for at least a week. The best thing he does is send me a photo of her relaxing, walking, or taking over a larger dogs bed. He not only cares for her, but has a relationship with her. Greta also has to have medicine in her eye every night and he has taken great care to make sure this is done. Paul is always our first choice in dog care. We know with him she is safe, loved and spoiled.

  75. Cassandra P.

    Paul was fantastic with our foster dog toad! He took him for walks, sent us videos and pictures and always daily updates. We would definitely use him again.

  76. Courtney Osborn

    We recently had the pleasure of boarding our pup, Luna, with Tammy & Michael at the Cambridge Hill location. This was the first & only time we’ve ever had to leave her for that long (we had to board her for 9 days while we were on vacation) and we were nervous about it. Tammy & Michael put us completely at ease during the Meet & Greet and the drop-off. We especially appreciated them sending and posting pictures so we could see her! We picked her up and cold tell she had an absolute blast while we were gone. It was so good to know she had been well taken care of and loved on while we were gone. Thanks so much, Tammy & Michael!!

  77. Justin R.

    Paul was great with our lab. He was very attentive and responsive with communication. He sent pictures and videos with each update. On the second day of the stay, Paul spent individual time with our dog to keep him active. We will be booking with Paul again.

  78. Jeff

    They usually travel with us. But, if we go without them, there’s no question about where they will stay.

    If we had any doubts, (which we didn’t), they would have been erased at the dog fair last year. Our dogs saw the Wessons from a long way away and pulled like a sled team to get to them. There’s no questioning that!!”

  79. Helen

    Zena and Littlebit had a great time at Cambridge Hill! Thanks for keeping them on such short notice! Tammy was great, our girls immediately went to her with tails wagging. I think that Zena missed her “new pack” the next day :-).

  80. Jeanette Woods

    This will be my 5th or 6th request for Tammy, My beagle Abby is always happy to Tammy and the photos she texts me of Abby are wonderful which has always given me peace of mind.!!

  81. Joan A Dempsey

    “My two dogs were very happy to stay with Tammy for a week. Tammy sent pictures regularly and my girls always looked happy and well integrated with the other dogs. Tammy and her family handle dogs very well. Her place is very clean and I will continue to come to Tammy’s. Athens is a ways a way from Hampton Cove but I’d much rather stay with Petz Pack locations than any other kennels! It’s so much better!!

  82. Elizabeth G.

    Paul did great with our energetic pup of eight months. Our husky mix has a ton of energy. He took them to a dog park to run around and play daily. Our pup came home very relaxed and worn out. Paul even rearranged his furniture to put down a large rug for the dogs to play on because the dogs needed traction to play wrestle. I would use Paul as a sitter again.

  83. Philip Y.

    Paul was awesome. He paid special attention to Bailey’s normal routines, kept us informed with pictures and texts, and helped Bailey improve his social skills with other dogs. Bailey has a new friend, and so do we.

  84. Amelia McCown

    I am so super grateful for Courtney and the outstanding care she provided to Mordecai AND the daily communications she gave to me on him. She always responded to my questions quickly too! Every day she sent me word on him, how he was doing, questions about him, and fantastic photo collages of him from each day. She clearly paid attention to him and to his behaviors as evidenced in her communications with me. Her caring and desire to get to know him was so so appreciated. I LOVE HER! I strongly recommend her services! Thank you Courtney and thank you Petz Pack for having such a trustworthy and wonderful host in your organization. She is a jewel!

  85. Brian Cook

    I’ve been using Petz Pack for a couple of years now and have always had a great experience. Last time I used them I changed plans on them last minute due to a family emergency and they were so great and accommodating. The Cambridge hill location went above and beyond by letting me drop my dog off a day earlier than planned and even let me bring my dog late at night to help us out when we needed it. I highly recommend to anyone in need of a dog sitter!

  86. Joan Lyford

    Recently had our first experience with Tammy (Cambridge Hill) and it was absolutely fantastic! Got daily pics and when I picked them up it was clear the dogs were so much happier, relaxed, and well cared for than in a kennel environment. Thank you !

  87. Shelby Rotenberry

    Loved our experience at Cambridge Hill with Tammy and Michael! My three dogs had a great time and I was so comfortable leaving them there. Petz Pack offers the perfect boarding experience because your dogs are getting so much personal attention, just like they’re at home. I really appreciated the daily pictures and updates on how they were doing. If I could rate them a 10 I would! Will definitely be using Petz Pack again!

  88. Anna Claire

    I had my dog Marley at The Willows and it was great! Marley loved it and had a great time. I would highly recommend The Willows! I will definitely be using them again to watch Marley.

  89. Barbara Watson

    My job unexpectedly sent me out of town for a month which placed me in panic mode!! I did not have a clue where my babies (Asher and Bella) would stay for such a long time. I prayed to God and asked Him to help me find a place where my babies would be treated as I would treat them, and the Lord used Jessica from Savvy Dog Salon to lead me to Petz Pack!! Mike and Melissa loved my babies as if they were their own, thus Asher and Bella never got to experience the pain of sleeping on a cold concrete floor, for which I am thankful! I will only allow Mike and Melissa to keep my babies as they have a true love for my dogs ? I pray many more blessings upon their business!!!

  90. Kim ward

    Ozzy loves visiting Mrs. Tammy! He is learning so much from the other pups an I feel comfortable that he is safe and with people who car about him. The home is so clean and warm. We love it!

  91. Shelby Rotenberry

    Love leaving my dogs with Tammy. I know they are well taken care of and are enjoying themselves. They sleep for days when they come home haha. I would definitely recommend Tammy and Petz Carlton to anyone I know with dogs.

  92. Rachel B.

    Paul has kept our Weimaraner (Biscuit) several times now, from just an overnight visit to a 3 week stay while we were out of country. During that time, he even took our dog to the vet when she showed signs of intestinal worms. She loves her time there and gets plenty of walks and snuggles. Even though I know she’s happy when we return, her time at Paul’s is her own little vacation. She has also enjoyed making new dog friends, as Paul has kept other friends’ dogs at the same time. He truly has a gift for introducing dogs to each other.

  93. Cameron T.

    Paul is an absolutely amazing dog sitter. He has been taking care of my dogs for years. I travel frequently for work and he always takes the best care of my dogs. Not only does he treat them as his own, he gives them the utmost attention and care. He goes above and beyond. In addition to the expected walking, feeding, and caring for them, he takes them on outings, hikes, and dog friendly events around the city so I know they are getting lots of love and specialized attention when I am gone. Additionally he is always willing to answer questions or send pictures if I’m missing my pup. It also melts my heart and gives me comfort when I see how excited my dogs are anytime they get to see him.

  94. Greg R.

    I have known Paul many years. He is a stand up guy and above reproach. I and many of my friends use him as a dog-sitter when needed. We refer to him as our “Dog Whisperer”, due to the fact he is so very good in handling the hounds. I had a time recently (about a year) when I was working 3 12 hour days per week. During that period, Paul volunteered to see to my Cayenne on those days and visited with my elderly mother. Granted, he did that for me as a friend, but that shows you what kind of person he is.

  95. Caitlyn C.

    Paul kept me updated with pictures from the moment I left and made sure that my baby was comfortable. I’m so glad he was available last minute for the holiday!

  96. Brittany H.

    Paul was fantastic!! He took great care of my girl and sent me daily updates with photos/videos. Jo came home happy and exhausted from all the fun she had. I would highly recommend Paul and will definitely book with him in the future.

  97. Denise P.

    Paul was wonderful with our shy little Lizzy and it was clear she was comfortable and loved during her stay. I would definitely recommend Paul for your fur baby sitting needs.

  98. Cindy Sentel

    We always hate to leave Miss Terra, and especially because this trip was almost 2 weeks long. Courtney sent us many updates and pictures of a very happy pup! We liked the relaxed atmosphere in her home and her warmth. We would definitly leave Terra there again!!!

  99. Margaret Shelley

    Lara Pitek at the Preserve was AMAZING!!! I couldn’t have asked for a better place for Ellie to stay! We did a meet and greet the day before and I felt completely at ease the moment I met her and her dogs. Her house was so clean and had a huge backyard for my dog to play in. She had the perfect area for her to stay in and was all ready to go when Ellie arrived. I got multiple pictures each day of ellie with cute notes on how her stay was and what she was doing while having snack time with Lara’s daughter 🙂 She also let me know how much food she ate and how she slept through the night. I also had her give Ellie a bath and it was so nice to have her all clean when she came home. I had a delay on my travel plans home and Lara was very accommodating with me coming to pick her up later. She was quick to reply to texts and emails. I would HIGHLY recommend using her for your next fur babies stay. I will always use Lara at the Preserve for Ellie’s future stays!

  100. What a relief to have a place where you know your pet is in good hands

    We left our sweet Lab Puppy at the Cambridge Hill Location. Tammy did such an amazing job watching our boy! He was sad to go because he had so much fun… what a relief to have a place where you know your pet is in good hands & is having as much fun as you are! Will be back and highly recommend. – Michelle Anzalone

  101. They did a wonderful job socializing her with the other pups

    We had a wonderful experience at the Cambridge Hill location! This was our first time using Petz Pack and our dog received so much attention, love and care. I loved receiving photos each day showing her playing and relaxing. They did a wonderful job socializing her with the other pups. I will definitely use them again!
    Shannon Simpson

  102. Dannah Jones

    The people at Petz Pack take the time to learn the pups that stay with them, and add a lot of personal touches to the dogs’ care. With one of my dogs they knew she was not confident without her brother of close contact to humans. They kept her close and really went above and beyond to make her time away from us comfortable and stress free.

  103. I was so happy with my first experience with Petzpack.

    I was so happy with my first experience with Petzpack. Lara went above and beyond to make my pup feel super comfortable in her home and answer all my questions. I will never go back to boarding the traditional way. My dog was super happy and I can enjoy my time away because I know she is being taken care of. Lara is so sweet with the dogs, she is awesome!! I highly recommend her!! – Stephanie French

  104. Belle had a wonderful time with Lara!

    Belle bad a wonderful time with Lara! We felt very comfortable leaving Belle with her. We recommend Lara for anyone who needs a home away from home for their fur babies! – Jessica Salmon

  105. If there is any doubt she gets my highest recommendation!!

    I am very particular about where I leave my Bogie. Being new to the area I interviewed many people to care for my boy. I felt comfortable with Tammy right away. Bogie just spent 4 days there and my instincts were right. He was well cared for and Tammy did a great job keeping us updated with texts and pictures daily. We have an upcoming 2 week vacation and I feel very certain this will be another great experience for him. Thank you Tammy for doing such an awesome job!!! If there is any doubt she gets my highest recommendation!!

    Mike Ellis

  106. Highly recommend!

    Lara went above and beyond to make sure our nervous girl was comfortable and happy during her stay. She was very communicative, and it was clear that our girl had a ball and loved her time with Lara and her new friends. Highly recommend!

    Celinda Colavita

  107. Lara was great with my dog while I was out of town for the holidays!

    Lara was great with my dog while I was out of town for the holidays! Lots of updates and pictures made being gone a little easier! – Adam Gillam

  108. Paul was great with my three fur babies.

    Paul was great with my three fur babies. He sent me lots of pictures and a video to update me on their stay. It was great knowing they were having such a good time. He was wonderful with my old baby. She can be cranky sometimes because well she’s old and can’t see well or hear. He also had my deaf puppy to take care of. I couldn’t have asked for a more patience or caring person to take care of them. I definitely recommend Paul to anyone looking for someone to watch their fur babies. -Jenny B.

  109. Paul is excellent.

    Paul is excellent. I would not hesitate to recommend him and have already recommended him to several of my friends. He made me and my dogs feel comfortable and at ease beginning with the meet and greet and throughout their stay with Paul. He sent videos and pictures every day, carried the dogs to the dog park, and also to the Natural trail. He treated my dogs like they were his own.
    Patty H.

  110. I would definitely recommend Paul to anyone

    Paul has been a wonderful sitter for my dog Butter. I have a big lab mix who can be a little skittish around new situations and people. Paul quickly saw how to gain my dog’s trust and now Butter is excited to go spend the day and play with the other dogs. Paul takes Butter to the dog park and on hikes and Butter always comes home happy and calm. I would definitely recommend Paul to anyone looking for someone to watch their dog. – Jack D.

  111. I will always use the pack

    First I must apologize for waiting two months to share my experience with Petz Pack, and Abby’s (my beagle) home away from home. We truly feel blessed to have Tatiana as our sitter, but she is so much more the love she gives and patience she shows is remarkable. At the beginning of our cruise I was so nervous regarding her separation anxiety, I knew I couldn’t do anything about it, I am proud to say my worries were unfounded, the pictures and videos, made my trip so much better. I will always use the pack… With Tatiana God Bless her!!!!!
    Jeanette woods

  112. She treats your dog like it is one of her own

    We have used Tatiana many times and always feel good about leaving our dog with her. She treats your dog like it is one of her own.
    Andy yarbrough

  113. I wish we would have found her and Petz Pack sooner!!

    Lara has taken such great care of our Maya and helped settle our worries when we have to go out of town! I wish we would have found her and Petz Pack sooner!!

  114. Lara is amazing!!!

    Lara is amazing!!! She treated Mack like it was her own dog!!! She made me feel so comfortable and sent me several updates everyday!!! She is definitely our go to for our future pet sitting needs!!!

  115. Lara is fabulous!

    Lara is fabulous! My puppy is a handful but she has been so kind and dedicated to helping me handle him. She always keeps me updated with texts, pictures and videos. She even took Samson for a 2.5 mile walk today to help burn off his energy. She has invested time sending me articles on training and other things that would help us. I would highly recommend her to anyone needing boarding or daycare services!

  116. Lara makes you and your dog feel right at home!

    Lara makes you and your dog feel right at home! Our dog had a great time and it is comforting to know your dog is in the hands of someone who truly cares. Thank you!!

  117. Paul does a great job with the dogs

    I am very happy with Paul Huggins as the host/caretaker for my dogs and I am very comfortable leaving my dogs with him. He is very good at caring for the dogs and making them comfortable in his home. Recommended.

  118. Great First Stay!

    This was our first time using Katelyn at the Five Points location. She was very excited to have Sascha stay with her. She sent updates on how she was doing and helped keep her calm during the thunderstorms. Katelyn was very accommodating to our dogs needs. Sascha was well taken care of and we will be back next time we travel!

  119. Tilly's Home Away From Home

    Tilly is our special Baby. She was a rescue and has some separation issues and Mike & Melissa have cared for her as if she were theirs for the past 4 years. Such peace of mind to leave her where we know she is loved. So thankful for them!

  120. Paul Huggins is the BEST!

    I have been taking Doug to Paul at Mtn. Gap Petzpack for about a year. Doug gets so excited when he knows he is going to Paul’s. Doug loves being around the other members of the pack. Doug is worn out when he gets home.

  121. What a wonderful place for Oreo to be during the day!

    I can’t say enough, how much my dog loves Paul. We turn on his street and she starts wiggling and watching out the window for him to come get her. She is getting great contacts and socialization with other dogs and puppies her age. She comes home and takes a nap before beginning her evening at home. We didn’t come during Fall Break, and she was so excited to see him after a week of not going!

  122. Rocket Love

    We’ve been taking our golden doodle, Rocket, to Petz Pack for 2 years. When we drop Rocket off at Mike Cox’s house Rocket he is so excited to see Mike and when we pick him up he’s still so happy! It makes taking a vacation without Rocket easier knowing he’s being loved and having a lot of fun. It’s clear that they love the dogs and take good care of them! I have recommended them to friends and I will continue to do so.

  123. Very Pleased

    We left our little Chihuahua with Mike for 6 days and was very happy when I picked her up! I was sent several pictures of her while we were on a trip and that definitely made me feel better. Definitely recommend and will use Petz Pack again! Thanks again.

  124. Perfect home for my fur baby

    I am so grateful for Mike and Melissa Cox for opening their home and their hearts to my sweet pup, Cara. I have used other boarding locations with previous dogs and I always felt guilty because they didn’t seem to enjoy it and were nervous to go back. On the contrary, Cara is so excited to see Mike and loves to be ‘at home’ with the other sweet dogs in the Cox’s home. She definitely enjoys being spoiled by them and I can leave town guilt-free.

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