Last Updated: 2/13/2025

This Privacy Policy explains how Petz Pack (www.petzpack.com) collects, uses, and protects your personal information. By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect personal information that you voluntarily provide through email, website forms, or other direct interactions. This may include:

• • Contact details (e.g., name, email, phone number)

  • Account details (e.g., username, profile information)

  • Pet information (e.g., dog’s name, medical history, service requests)

We do not sell or rent your personal information to third parties.

2. How We Use Your Information

Your information is used to:

• • Respond to inquiries and service requests

  • Manage user accounts and profiles

  • Facilitate pet-related services (boarding, daycare, meet and greet requests)

  • Improve website functionality and user experience

Hosts can only access client information necessary to fulfill their specific service requests.

3. Data Storage & Retention

• • Registered users can view, edit, or delete their personal information (except usernames) at any time.

  • All information, including archived data stored offline for business analytics, can be permanently deleted upon request.

  • Users can manage their dog’s information, request history, and account details.

4. Embedded Content, Cookies & Third-Party Services

Petz Pack embeds content from third-party services such as Google Maps and YouTube, which may collect user data. For details on managing your privacy settings, please refer to their respective privacy policies. Our website also uses cookies to enhance user experience:

• • Selecting “Remember Me” keeps you logged in for two weeks.

  • Logging out removes login cookies.

We also utilize well-known plugins, including Ultimate Member, Gravity Forms, and Gravity View, to manage account and request information. You can review their respective privacy policies on their websites. For details on managing your privacy settings, please refer to their respective privacy policies. We also utilize well-known plugins, including Ultimate Member, Gravity Forms, and Gravity View, to manage account and request information. You can review their respective privacy policies on their websites.

Our website uses cookies to enhance user experience:

• • Selecting “Remember Me” keeps you logged in for two weeks.

  • Logging out removes login cookies.

5. Security Measures

Petz Pack prioritizes security by:

• • Using trusted plugins and a secure HTTPS protocol

  • Storing data in a secure database managed by our hosting provider

  • Requiring hosts to sign a non-solicitation agreement to protect client information

If a host contacts you outside the scope of a service request, please report it to Petz Main immediately.

6. Your Rights & Control Over Your Information

You can:

• • Opt out of future communications by deleting your account

  • Manage your profile, account information, and password

  • Update or delete your pet’s information and service requests

For any privacy concerns, contact us at woof@petzpack.com.

By using our website, you acknowledge and agree to this Privacy Policy.