Best Customer Service in Huntsville

Check Out What Others Are Saying About Us!

With hundreds of five star reviews and 2017's recepient of Best Customer Service in Huntsville Award, it's easy to see why we are leading the pack in the pet boarding industry! Please use the embedded form below to leave your host a rave review! Under the form you will see what others are saying about our service to the community. Thank you! We greatly value your feedback!

90 Five Star Website Reviews

We couldn't have asked for a more attentive and appropriate home for Bandit to visit during our recent travel. Our 11-year-old pug needed special accommodations due to his arthritis, and Melissa kindly attended to all of his needs. We knew from the meet and greet where he played with her two precious dogs, that this was the best option for pet care in Madison. The home is wonderful, very clean and dog friendly. The fenced yard has plenty of room for playing. I was pleased to see that Melissa took notes on specific care concerns and requests for Bandit. I am not so sure that he was ready to come home when he was picked up! I sincerely appreciate the VIP care that my pug received while at the Petz Carlton & would highly recommend it to anyone who wants their pet treated as kindly and as attentively as the attend to it at home.

  • Sarah S

Our precious yorkie had the most fabulous time at Melissa's. She was treated with love and care. Adorable pictures of her throughout her stay were sent to us. We loved each and every one. We've already booked for our 2nd reservation and will continue to do so. Finding Melissa was the best thing we've done for our Paris! Petz Calrton is awesome!

  • Donna K

Charleston had such a good time playing at Melissa's, he has slept all day! We really appreciated the updates via FB and her understanding when we arrived later than expected due to a delayed flight. Definitely recommend The Petz Carlton to other dog owners!

  • Amelia F

Using Melissa and the Petz Carlton was absolutely the best experience for me and for my dogs. Melissa was very professional in every way - her home and her care for my Rusty and Corky were exactly what I hoped for. My pets were safe, well cared for, loved, and totally at home. I didn't have a minute of worry while gone, and the cute pictures Melissa posted on Facebook warmed my heart and made me laugh. I totally recommend the Petz Carlton for 5-Star treatment of your furry family members when you have to be away from them.

  • Nancy W

My 10 month old pup loved the Petz Carlton! Melissa and Mike were so caring for Opie and he came home one happy dog. Their home and yard were the perfect place for a dog vacay and he had friends to play with too. Opie will be back to stay!

  • Molly C

Bentley had a great weekend and was spoiled rotten by the awesome treats they sent home with us! Thanks so much for taking such wonderful care of our little ragamuffin! You guys are great!

  • Dana J

Even though Buddy was glad to see me when I picked him up I could tell he was content at the Petz Carlton. It seems he had a great time there playing with their pups and he is resting now that he is home. Thank you so much Melissa for taking such good care of our baby boy. We will for sure use your safe haven again for Buddy.

  • Gail L

Petz Carlton is FANTASTIC. It is not run as an after thought or side gig. Melissa and Mike are professional and run the Petz as passionate entrepreneurs. They sincerely care about their work with dogs. We have a 90 lbs Doberman. They did a wonderful job of playing with him and integrating him into their own dogs' pack. He's a playful pooch and they sent us lots of pictures and videos of him getting great workouts in their backyard. I would highly recommend the Petz Carlton for any dog.

  • Shelbey H

We love Melissa and the Petz Carlton! We will definitely use her services again in the future. We loved the photo update and our dog, Sandy, had a great time playing with all of the other dogs. Sandy had so much fun, she is worn out and taking a nap.

  • Teresa S

I felt very confident leaving our Molly and Zoey with Melissa at the Petz Carlton. You can tell she loves all dogs and she took great care of ours. We were able to get updates and see pictures thru FB and it was great knowing the dogs were at a house and would get to go outside and play with other dogs. We will definitely leave our pets with Melissa again!

  • Steve & Kathy H

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